The annual review is an opportunity to deepen the partnership and improve the terms.
Preparing for the Review (From the Company's Side)
- A comprehensive annual performance report
- Comparing the indicators to what was agreed
- Documenting the achievements and lessons
- Proposals for developing the service
Renewal Negotiation Strategies
| The situation | The strategy |
|---|---|
| Excellent performance | Requesting a price improvement along with service development |
| A competitor at a lower price | Highlighting the real cost of change |
Conclusion
A good annual review deepens the relationship and improves the contract for both parties.